If you're not hearing any sound from your Sleepbuds, please try the following steps. We recommend you go through these options in order. Often the first item will resolve the issue, if it doesnt, continue to the next one, etc. 1. In the Ozlo Sleep...
If the sound quality is poor or if you're hearing buzzing sounds/static from your Sleepbuds, please try the following steps. We recommend you go through these options in order. Often the first item will resolve the issue, if it doesnt, continue to...
If you're hearing low or no audio only on one side of your Sleepbuds, please try the following steps. We recommend you go through these options in order. Often the first item will resolve the issue, if it doesnt, continue to the next one, etc. 1....
We are currently working to improve audio cutouts. In the meantime, if you are experiencing them while listening to your masking sound, try using power saving mode. Power saving mode switches to bluetooth off mode after you are done streaming and...
While you can control streaming volume with your phone volume controls, Ozlos noise-masking sounds can only be controlled through the Ozlo App. Source: https://docs.google.com/document/d/1kZ766o0Np8SlJuXvjlGLDm4FGHqZIyCniA8AIBw7vCs/edit
If the audio stops unexpectedly and won't resume playback automatically, please try the following steps. We recommend you go through these options in order. Often the first item will resolve the issue, if it doesn't, continue to the next one, etc. 1.
If the audio you're hearing is playing from the wrong source, please try the following steps. We recommend you go through these options in order. Often the first item will resolve the issue, if it doesn't, continue to the next one, etc. 1. Check the