If your Sleepbuds won't charge, this is likely because the Sleepbuds need to be reset. This video will show you how to do that or you may follow the troubleshooting steps below. We recommend you go through these options in order. Often the first...
If your Sleepbuds battery drains too quickly, please try the following steps. We recommend you go through these options in order. Often the first item will resolve the issue, if it doesn't, continue to the next one, etc. 1. Check the source of the au
If your Smart Charging Case doesnt charge, please try the following steps. We recommend you go through these options in order. Often the first item will resolve the issue, if it doesnt, continue to the next one, etc. 1. Secure both ends of the USB...
This issue has been resolved with our latest firmware update with more optimizations to come. If your Smart Charging Case still drains too quickly, please try the following steps. We recommend you go through these options in order. Often the first...
If your battery level appears to be displayed incorrectly on the OZLO Sleep App, this may be caused by using an out-of-date app. Please try the following steps. We recommend you go through these options in order. 1. Compare the battery percentage sho