Sleepbuds® battery draining too quicklyUpdated 18 days ago

If your Sleepbuds battery drains too quickly, please try the following steps. We recommend you go through these options in order. Often the first item will resolve the issue, if it doesn't, continue to the next one, etc.

1. Check the source of the audio. If you're streaming audio from an app, try to listen to the built-in masking sounds to check if the issue persists. 

1.1 The Ozlo Sleepbuds battery should last 8 hours or more with a full charge from any source. Streaming audio at full volume could drain the battery quicker than Masking Sounds at medium volume.

1.2 Setting the case Bluetooth mode to Disabled will dramatically increase battery life if you are not interested in streaming, same with Power Saving if you only want to stream for some of the night.

2. Make sure that your OZLO Sleep App is also up to date. You may check this via the App Store (iOS) or the Play Store (Android). 

3. Update your Sleepbuds firmware (either via the OZLO Sleep App or via the webapp on your computer).

4. Reboot your Smart Charging Case by simply closing the lid with your Sleepbuds inside and waiting 30 seconds. 

If these steps didn't help, please reach out to us at [email protected], and we'll be happy to troubleshoot with you!