Ozlo Sleep Help Center - US logo
Ozlo Sleep Help Center - US logo

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How To's

Care and Maintenance of the Hardware

Your Sleepbuds® charge while they are in the Smart Charging Case. 1. Align the charging contacts on the right Sleepbud® with the charging pins on the right side of the Smart Charging Case. 2. Place the Sleepbud® in the Smart Charging Case until it ma

Cleaning your Sleepbuds®

Your Sleepbuds® and Smart Charging Case may require periodic cleaning. We recommend cleaning your Sleepbuds once a week. Regular weekly cleaning helps maintain hygiene, prevent buildup, and ensure your Sleepbuds continue to provide you with a comfort

How to Charge the Sleepbuds®

The Sleepbuds charge while they are in the Smart Case with the lid closed. The long Sleepbuds light next to each of the Sleepbuds will softy glow on and off while charging. Allow up to 3 hours to fully charge the Sleepbuds. A full charge provides up

How to turn off the Sleepbuds®

To Power off your Sleepbuds®, simply place the Sleepbuds® in the Smart Charging Case making sure that they are seated on the charging pins. Slide the Smart Charging Case closed to power off.

How to download and install the OZLO Sleep App

The OZLO Sleep App is essential for managing your Sleepbuds, controlling noise-masking sounds, tracking updates, and more. Installing the app is quick and easy, and once set up, you'll have full access to all the features that enhance your sleep expe

How to clear the Bluetooth® Pairing List

If you're having trouble connecting your OZLO Sleepbuds or want to reset your connections, clearing the Bluetooth® pairing list can help. This process will remove all previously paired devices from the Sleepbuds, allowing you to start fresh with a ne

How to pair your Sleepbuds® to your Phone/Tablet

Getting your Ozlo Sleepbuds connected to your phone or tablet is easy and essential for enjoying all the features they offer. Whether you’re pairing them for the first time or reconnecting after a reset, we’ve got step-by-step instructions to guide y

What do the lights mean on my Sleepbuds® ?

Your Smart Case houses both the Smart Case lights and the Sleepbuds light indicators on the inside of the Smart Case. The 5 dot lights on your Smart Case are used to communicate the charging, updating, and streaming states of your Smart Case. The 2 l

How to open the Smart Charging Case

With the Ozlo logo facing you, slide the lid of the Smart Charging Case away from you to open it. The case and buds will automatically begin the connection process to your phone when the Smart Charging Case opens.