In some cases the Ozlo Sleepbuds might lose their connection from the Ozlo Smart Charging Case. To check if they have, open your case while buds are docked and check the two long Sleepbuds LEDs. If they are blinking twice rapidly for more than 1...
If the Sleepbuds are connected to the case and charge, but dont connect to the phone, try following these steps. We recommend you go through these options in order. Often the first item will resolve the issue, if it doesnt, continue to the next...
If your sleepbuds won't pair to a new device, you'll need to clear the bluetooth pairing list by following the troubleshooting steps below. 1. Connect the Sleep Buds to a computer using a USB cable and open Google Chrome or Microsoft Edge and go...