Getting Support for FSA/HSA OrdersUpdated 15 days ago
OZLO Sleepbuds are now FSA & HSA eligible!
To pay with your FSA / HSA:
- Select "Flex | Pay with HSA/FSA" as your payment option at checkout. If you are logged into Shop Pay, please check out as guest.
- You will be prompted to complete a brief telehealth consult to confirm your eligibility to pay with HSA/FSA. From there, enter your HSA or FSA debit card details and complete your checkout as usual. If you don’t have your HSA or FSA debit card handy, you can also complete the checkout with a regular credit or debit card.
- Flex will email your Letter of Medical Necessity as well as an itemized receipt. Keep these documents for your records should your HSA/FSA provider require additional documentation.
If you placed an order using FSA or HSA funds and need assistance, please send an email to [email protected] and our WithFlex Support team will be more than happy to assist you.
For any other questions, feel free to reach out to our support team through our Contact Us page.